Meet our clinicians!
  • Jacqueline Heiny, MS, LMHC (Owner)
    Bilingual in Spanish

     Specializing in helping couples and families for over 20 years, I feel it comes natural to me. Translating what I hear to a way you're heard and your partner says “ Ah I get that” is what I enjoy. Helping you both communicate better and healthier in a shorter amount of time. 

    My goal is to reduce stressors at home from work or motherhood by creating a partnership. I want to remind you what made you fall in love and return the connection.

    We will explore what you need, why things are difficult and reduce defensiveness and any negativity. 

     Let's explore your needs and wants which might be different for both.

    I hope to help your relationship become healthier or communicative again.

    Im Gottman Trained Level 3 in couples counseling as well. We practice CBT and solution focused therapy among others. 

    Im EMDR trained, the best modality  I have seen to heal trauma/ Infidelity and reduce anxiety and grief. It immediately reduces anxiety and calms your mind. Even with one session nightmares can be gone. 

    Personal :

    I bring over 20 years exp. helping individuals get the help they need while providing the support needed to get there. 

    I have exp. with foster children and supporting adoptive parents as well.

    I'm originally from upper Manhattan, NY. My dad was from Puerto Rico and mom from Costa Rica and my husband is from Wausau, Wisconsin.  I have been married 18 years to a wonderful man and we have grown children and fur babies at the time. We have lived in Vancouver Wa. and San Luis Potosi, Mexico for my husbands job where we met great loving people. 

    If we are not watching relationship shows to discuss them together or psychological thrillers, we are traveling to NC or cruising.


    4pm-9pm appointments only

    Rates & Insurance:

    Self pay 
    $150 for 50 min
    If appointments run longer its $40 for every additional 15 min. 


    • Relationships and Self growth
    • Reduce Trauma and Stress with EMDR therapy 
    • Trained in Gottman Level 3 for couples counseling. 
    • I practice IFS, Imago and Attachment Theory.

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  • Ashely G. Johnson, LMFT

    Ashley loves working with families in finding solutions for stressors at home. She is a new mom and understands the stressors of an infant, home and work balance. Her approach to therapy is to provide support and counseling to help each client effectively address personal life challenges by offering highly personalized approaches tailored for each client.


    Monday-Wednesday 10:30-2:30pm 

    Other hours as needed

    Rates & Insurance:

    Aetna and Cigna, BCBS, United PPO  / Self pay


    • Enjoys working with new mothers and the stressors that can come with new additions

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  • Tranquilla Golden, LMFT

    Tranquilla Golden-Taylor is a Licensed Marriage & Family Therapist. She has a passion for serving underserved communities to make an impact. Hailing from a small town, she understands the importance of mental health amongst the life stressors that disenfranchised communities can face.

    Education: B.A. in Criminology: University of Miami 2011 M.S. in Marriage & Family Counseling/Therapy: Capella University 2020

    Specializations: Identity issues, low self-esteem, perfectionism, super(wo)man syndrome, relational discord, generational trauma, substance abuse, depression, anxiety, and difficulty adjusting to transitional phases. They all hit the same. They lead to self-doubt, burn out, and emotional cutoffs. I’m here to teach you that there is a different way to live. A way that leads to self-fulfillment, growth, and happiness.

    She’s dedicated her career to helping others redefine their personal values so you can show up for yourselves and your loved ones. This is done by reconnecting with the things that are important to you- yourself, first and foremost, your values, and your interpersonal relationships. At the end of the day, love is love and is the basic foundation of growth. This is achieved through providing a myriad of services: individual, family, and relational therapy.

    Therapeutic Methods: She uses an arsenal of interventions derived from Cognitive Behavioral Therapy, Relational Interpersonal/Multicultural Therapy, The Gottman Method, Solution-Focused Therapy, Emotionally Focused Therapy and Psychoeducation to promote self-love, self-care, self-preservation, and self-compassion

    When I’m not working, you can find me on some adventure with my son, Jayden, or with my friends. I enjoy crafting, organizing, discovering new restaurants, or curled up on the couch with a good read learning something new.

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  • Kimberly Covington, Registered Intern

    Kimberly Covington is an EMDR trained, Certified Life Coach, Registered Mental Health Counselor Intern, who specializes in Disordered Eating, Body and Gender Dysmorphia, Mood Disturbances, PTSD, and Substance Abuse. As an EMDR trained therapist and Certified Life Coach, Kimberly combines her intuitive nature, background in psychology, with her passion for inspiring, empowering, and motivating individuals to live a balanced life filled with personal satisfaction and professional success.


    Wednesday -Saturday

    Rates & Insurance:

    Cigna, Aetna


    • EMDR trained Trauma specialist
    • Substance Abuse
    • Eating disorders

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  • Ashley Constanzo, Registered Intern

    Bilingual in Spanish

    I enjoy working with teenagers and young adults as well as couples who are hoping to get insight into the “why” behind their issues and understand the “how” they can move towards peace, clarity, and confidence. My specialty is working with people struggling with childhood or relational trauma and its effects, such as anxiety, relationship issues, feeling disconnected, depressed, or with low self-esteem.

    In our sessions, you'll explore the source of your issues, learn coping skills to manage your daily life, and get to a place of insight, increased confidence, and healthier relationships. Our work together will include EMDR, attachment and parts work, CBT, or Gottman, depending on your needs.

    Mondays and Fridays: 3pm-8pm

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  • Ana Songer, Registered Intern

    You are ready for change and I am honored to support you. I will walk with you on your journey, guiding where needed. I will meet you where you are and how you come. I will believe you and stand with you.

    We’ll work together to process past wounds, find the best coping skills, and create goals that will take
    you where you want to go.

    Bring your story and authentic self, I will bring my experience, knowledge, and training. I have trainings in
    the neurobiology of trauma, mindfulness, stages of change, self compassion work, and anger
    management. I have a masters in Mental Health Counseling, a Bachelors in Psychology, and a
    Certificate in Gender Studies.

    I specialize in trauma, depression, anxiety, sex addiction, and LGBTQ+ related concerns.

    My approaches include EMDR, Narrative, Mindfulness-Based, and Cognitive Behavioral Therapy.
    I am a LGBTQ+, Poly, SW, and Kink friendly therapist!

    I believe everyone is meant to become the hero of their own story; my role is to guide you through the
    character development you need to overcome the tough parts of yours.

    “Change is scary, but so is staying the same.”

    EMDR Trained


    Rates & Insurance:
    $120 Self pay/ Cigna, Aetna, United, BCBS, Huamana

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  • Thelma Serrano, Registered Intern

    Thelma Serrano was born April 3 in Guaynabo, Puerto Rico where she grew up until she took her education to the United States. She attended college in Virginia, where she attained her BA in Psychology and Sociology. She later moved to Florida, where she settled in and raised her 2 children, Joshua and Jaimie. While raising her kids, Thelma managed to work multiple jobs as a single mother and still study to earn her MS in psychology and counseling with Troy University. 

    Thelma has over 30 years of experience in the field of psychology and counseling. Throughout her career, she’s established a lengthy resume of work. She began her career as a school guidance counseler and since then, her career expands to a multitude of positions. In 2016, Thelma proudly accepted an opportunity to work as an outpatient therapist in Alaska, where she lived for 2 years. Upon moving back to Florida, she has gone on to work as a substance abuse counselor, clinical program director and clinical therapist. 
    Thelma’s career is driven by the simple pleasure of helping people and aiding in the progress of mental health. She takes pride and joy in contributing to an organization that shares those same core values

    Availability: Mon-Fridays 8am-2pm
    Specialties:  Couples Counseling, Anxiety & Depression, Behavioral 

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  • Didem Hacioglu, Registered Intern

    Bilingual in Turkish

    I have experience supporting young adults, adults, and couples through various mental health challenges such as depression, anxiety, trauma, self-esteem issues, and relationship issues. My mission is to help you overcome life's obstacles and foster healing and personal growth.

    I firmly believe that everyone has the potential to lead a fulfilling and meaningful life. Using a person-centered approach, I provide a safe, non-judgmental space where you can openly explore your thoughts, feelings, and experiences in our sessions. Together, we'll embark on a collaborative journey of self-discovery, personal empowerment, and improved well-being.

    Using evidence-based therapeutic techniques, I will guide you in developing effective coping strategies and building resilience. By addressing the root causes of your challenges, we'll work towards long-lasting healing and positive change.

    Availability: Monday-Tuesday 8:00 am-1:30 pm

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  • Erica Vagle, Registered Intern

    Erica Vagle is registered to practice in the state of Florida, with over 15 years of experience working with individuals, couples, adolescents, and families. Erica uses evidence-based practices and person-centered treatment modalities in order to help clients achieve their goals. As a new client or couple, Erica will meet you where you are therapeutically and provide a safe and accepting environment to be sure you feel secure during the therapy process. Erica specializes in social anxiety, depression and Post Traumatic Stress Disorder, as well as improving relationships and identifying attachment styles.

    Pronouns she/her/hers

    Availibility Tuesday, Thursday & Saturday

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  • Courtney Haynes, Registered Intern

    Courtney is a registered mental health counseling intern that specializes in treating trauma, substance abuse, mood disturbances, such as depression and anxiety, and other challenges that develop throughout life. She enjoys working with teenagers and young adults, however she is open to working with many diverse populations including individuals, couples, and groups.

    Courtney’s pursuit is to support and explore the personal and relational needs of each individual through collaborative work towards their therapeutic goals. She aims to empower growth and development, and to improve one’s sense of personal wellness through various approaches like Cognitive Behavioral Therapy, effective coping skills, and other useful evidence-based techniques

    Availability - Tues and Thursday and Fridays  8-2pm

    Self pay $120 - Insurance: Aetna, United, BCBS, Cigna,

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  • Marla Garcia, Grad Student

    Hi, I’m Marla Garcia, and a Grad Student from Messiah University.  My desire has always been to help people in their time of need. Being in a counseling setting I realized that this is the path suited for me. I would like to help clients overcome fear, anxiety, depression, and thoughts of suicide. Knowing that there is so much that goes into a marriage and into a family we can get lost in our day-to-day lives and lose who we are. I plan to give my clients the tools they need in order to regain confidence, live happy, and endure while moving forward. Rates are $50 or sliding scale if needed.

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  • Zulma Grijalba, Grad Srudent

    Welcome, my name is Zulma Grijalba. If you are going through a difficult time, you are in the right place. There is hope for you, I am here to empower you and provide you the tools you need to move forward and achieve your goals. No matter your age or your circumstance, I am qualified to help you and take you to the next level. I have a bachelor's degree in psychology, a master's degree in human services administration, and am currently working on my internship in mental health counseling at Liberty University. 

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  • Deanne Schulz, Grad Student

    For 20 years, I’ve been the go-to person in times of trouble. I’ve handled conflict communication for Fortune 500 companies, and conducted seminars at businesses all across the country. I teach courses in interpersonal communication at UCF. I hold a master’s degree from Pepperdine University. and I’m in the final stages of a second master's in psychology/CMHC.

    The biggest indicator of how happy you’ll be in life is the relationships you have with the people around you. But things don’t always go smoothly. At some point you’re bound to face awkward conversations, complicated situations, and hard choices - at home, at work, or with friends. We all get stuck and overwhelmed. It’s normal, and I can help you navigate it. 

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  • Arachel Nunes, Medical Receptionist

    I am currently a grad student at Liberty University pursuing a degree in Clinical Mental Health Counseling. I’ve always dreamed of being a LMHC and being in this environment is where I can see myself thriving. I was recently married in May of 2023 as well. I’m eager to begin this new chapter of life and can’t wait to meet you.

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Please feel free to contact us 407 635-1979 9am-6pm After these hours leave a message or text.

Please see each individual clinicians website, for insurance info and to schedule an appt.


310 Waymont Court #100 Lake Mary, FL, 32746


In person and online

By Appointment


9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


1:00 pm-9:00 pm


9:00 am-5:00 pm