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Featured Services


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Thanks for reaching out, I know seeking counseling can make you nervous in what to expect but a neutral person can help you both reach your goals with assignments and open communication.

As Family Therapists in the Lake Mary area. We work with couples and individuals trying to communicate better, respectfully again in their relationships to feel heard and valued. Couples can get stuck in not communicating effectively to their partner, their needs and concerns, in a way and time that is heard and as a result dismissed at times. Your feelings and concerns matter and they matter to us. 

We can help you express your needs in a way you're heard and changes occur.  We will actively listen for patterns of communication and negative patterns that keep your message from reaching your partner and assign you techniques to practice at home for changes to occur. We will also point out the positive things in your relationship which are there as well. 

We will work on one main issue at a time to reach acceptance and ownership of certain behaviors that  contribute to the gridlock and then focus on the solution, healing and building trust or connection again. 

 We feel very empathetic to people with emotional pain, we can help you see your value and contributions to the relationship to heal, grow and forgive or help you make the decisions that are needed when you are ready. 

We don't wish for people to go through it alone.  We can help you heal and communicate your needs while feeling respected. 

Counseling can be needed before marriage, during or when considering separation. 

We see couples, individuals and teens. NO SMALL CHILDREN under 13 in the office. 

We help reduce depressive symptoms, anxiety, trauma and help you reach your personal goals as well individually.

Online appointments are for self pay or established clients only.

Im passionate about the staff I hire to provide love and compassion while motivating changes and having the exp. to make a difference.

Contact info:

Call 407 635-1979 admin hour 9am-6pm  after these hours leave a message or text 

Email us at : [email protected] after hours or if you have more questions.

We are very responsive even after regular hours. 

We are open 9am to 9pm and weekends.



Jacqueline Heiny, MS, LMHC ( owner) 

   After October 17, 2022 -  Self pay only $150 for 50 min 

Not billing insurance to keep your information private. 

4pm-9pm appointments only

If appointments run 90 min its $185 


Relationships and Self growth 

Reduce Trauma and Stress with EMDR therapy

Trained in Gottman Level 3 for couples counseling. 

Bilingual in Spanish


Sherryl Perez- LMHC 

United and Self pay $150 - Works on relationship issues only.

Works Tues-Thurs after 4pm and Saturday mornings. (Bilingual in Spanish) 


Nicole Chacha, MA, LMHC( Monday,Wednesday-Saturday,) $150

( understands Spanish) Aetna and Cigna. Works with adults in healing and self growth

EMDR trained 

Not taking new clients


Melanie Cavallaro, MS, LMHC

Monday, Friday 10am-4pm 

(Tuesday-Thursday) 3pm-8:30pm, $150, Specializes in couples. 


Kimberly Covington, MS Registered Intern - 

EMDR trained Trauma specialist, Substance Abuse and Eating disorders - $120

Cigna, Aetna, 

Wednesday -Saturday 


Ashley Johnson MS, Registered Intern- 

Monday-Wednesday 10:30-2:30pm

Later hours by Telehealth /     Aetna and Cigna / Self pay : $120

Enjoys working with new mothers and the stressors that can come with new additions.


Tracy Calato, MA Registered Intern 

Works with the LGBTQ+ community, teens and couples

Accepts Cigna and Aetna, self pay $120 

Mondays, Fridays and Saturdays.


Zoie Mirling, Graduate student 

Works with individuals, couples and teens on healing and growth

Self pay $50  Telehealth Tuesday and Sundays. 


Self pay : $150 for 50 min ( Clinicians all have different fees)

Insurances accepted United PPO, Cigna, Aetna, Humana PPO ( not medicaid or medicare)

Registered Interns  can take Staywell, Cenpatico,  Sunshine, Aetna and Cigna self pay $120

Late cancellations less than 24 hrs is $50 and full fee of  $120- $150 for no shows. 

                                                                               Only Jacqueline Heiny,  MS, LMHC, LMHCA

Lake Mary Counseling LLC                         2nd Location:   Lake Mary Counseling LLC  ( self pay only $150 )

310 Waymont Court #100                                         150 Sweet Briar Ln

Lake Mary Fl. 32746                                                      Chapel Hill, NC 27517

407 635-1979-office                                                       407 635-1979 - OPENING OCT 17, 2022 ( Telehealth only for                                                                                                                                                                                        this location)


(See different clinicians for more info., on specialties, scheduling and insurances accepted.)

We specialize in :

Couples / Relationships 

To improve positive communication skills, healing from Infidelity, lack of intimacy or connection and parenting issues. 

Childhood Trauma/ Abuse or neglect which can be affecting currently as racing thoughts and anxiety to succeed 

Depression:  lack of energy and motivation and grief of a love one

Identifying life goals/ Stressors, reducing work stress and raising self esteem.

Help with boundaries with family and healing from partner abuse

Teens and LGBTQ+  with social and school anxiety

Help in reducing Substance Abuse and maintain sobriety

Counseling is the first place to talk about how you feel and what you need to get there. 

When needed referrals to a psychiatrist for ADHD, Bipolar, Severe anxiety with panic attacks and Severe Depression with SI and HI is available. 

(Getting the proper diagnosis is crucial in improving symptoms like  Bipolar which can take up to 11 years to be correctly diagnosed there's mania or anger and depression.Some people have both ADHD and Bipolar, if ADHD is treated before the mood is stabilized it can lead to mania which can cause impulsivity and problems sleeping. Both can run in the families. )

Se Habla Español.

Please feel free to contact us 407 635-1979 9am-6pm After these hours leave a message or text.

Please see each individual clinicians website, for insurance info and to schedule an appt.

Lake Mary Counseling

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Available Office Times



9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


9:00 am-9:00 pm


1:00 pm-9:00 pm


9:00 am-5:00 pm